Legal

Billing Terms

Last updated May 13, 2026

1. Overview

When you accept payments from your customers through CoreOP, transactions are processed via Stripe Inc. The following fees apply to all operators across all subscription tiers.

2. Credit and Debit Card Transactions

Total: 3.20% + $0.60 per transaction.

Composed of:

  • Stripe processing fee: 2.90% + $0.30 per transaction
  • CoreOP platform fee: 0.30% + $0.30 per transaction

3. ACH Bank Transfer Transactions

Total: 1.20% capped at $10 per transaction.

Composed of:

  • Stripe processing fee: 0.80% capped at $5 per transaction
  • CoreOP platform fee: 0.40% capped at $5 per transaction

4. Example Calculations

Example A — $500 credit card transaction: Operator receives $483.40 after fees ($500 × 3.20% = $16.00 + $0.60 = $16.60 deducted).

Example B — $5,000 ACH transfer: Operator receives $4,990 after fees ($5,000 × 1.20% = $60.00, capped at $10 = $10 deducted).

5. Uniform Rates Across Subscription Tiers

These rates are identical across all subscription tiers (Starter, Pro, Shop, Enterprise). Tier-based subscription pricing governs subscription features and seat allocations only.

6. Stripe and CoreOP Roles

Stripe Inc. is responsible for actual card processing and applies its standard rates directly. CoreOP collects its platform fee via Stripe Connect’s application fee mechanism. Operators receive transaction breakdowns showing both Stripe and CoreOP fee components in their billing dashboard.

CoreOP is not a money transmitter, payment institution, or bank. Payment processing services are provided by Stripe, Inc. and its affiliates under the Stripe Connected Account Agreement and Stripe Services Agreement, which you must accept to use payment features.

7. Changes to Rates

Rates are subject to change with 30 days written notice to operators.

8. Related Documents

For full legal terms, see our Terms of Service (Section 4, “Fees, Payment, and Taxes”).